FAQ

Getting started at Fair Go Casino is simple and fast! Just click the “Sign Up” button located on our homepage, fill in your basic details such as your full name, email address, contact information, and create a secure password. Be sure to input accurate information, as this will speed up your account verification and payment processes later on. Once you’ve submitted the form, you’ll receive a confirmation email—simply follow the link provided to activate your account. Now you're all set to explore our incredible selection of games, claim exciting bonuses, and enjoy the Fair Go Casino experience.

Fair Go Casino offers new players a generous Welcome Bonus of up to $1,000! This fantastic offer is awarded as a 100% match bonus up to $200, redeemable five times. To claim, simply make your first deposit of at least $20 and enter the code WELCOME at the cashier. Each subsequent deposit can also earn you an additional $200 bonus until you've reached the full $1,000. Remember, each bonus has a wagering requirement of 30x the deposit plus bonus amount. Always check our terms and conditions for complete details, ensuring a smooth and rewarding gaming experience.

Yes! Fair Go Casino regularly offers exciting no deposit bonus promotions that allow you to try our casino risk-free. These bonuses typically include free spins on popular slot games or small cash bonuses credited directly to your casino account. For instance, new players can use the exclusive code MYGIFT30 to get a $30 no deposit bonus. Keep in mind that no deposit bonuses usually carry higher wagering requirements—often 60x—so always review the terms and conditions. Stay tuned to our promotions page for the latest no deposit bonus codes and maximize your chances to win without spending a dime.

Fair Go Casino offers a wide range of secure and convenient payment methods tailored to your needs. You can deposit and withdraw using popular methods like Credit Cards, Skrill, Neteller, ecoPayz, POLi, Neosurf, BPAY, Bitcoin, PaySafeCard, MoneyGram, and Bank Wire Transfer. Each method has its own processing times and limits, typically ranging from instant deposits to withdrawals processed within 24–48 hours. We recommend checking the cashier page for detailed information on each payment option, ensuring you choose the best method for seamless transactions.

Wagering requirements are conditions attached to bonuses that dictate how many times you must wager your bonus funds before withdrawing winnings. At Fair Go Casino, our standard wagering requirement for deposit match bonuses is 30x the combined amount of your deposit plus bonus. For example, if you deposit $50 and receive a $50 bonus, you must wager ($50+$50) x 30 = $3,000 before cashing out winnings. No deposit bonuses typically come with higher wagering requirements, around 60x the bonus amount. It's crucial to always review the bonus terms carefully to understand requirements clearly and maximize your bonus opportunities.

Absolutely! Fair Go Casino's platform is fully mobile-optimized, allowing you to enjoy your favorite casino games anytime, anywhere. Whether you're using an iPhone, iPad, or Android device, no downloads are necessary—simply open your mobile browser, visit Fair Go Casino, log in, and start playing! You'll have access to a wide range of slots, table games, and even live dealer options, all perfectly adapted for smooth gameplay and touchscreen convenience. Enjoy seamless gaming on the go and never miss out on exciting promotions, bonuses, or big wins again.

Fair Go Casino is powered by Real Time Gaming (RTG), one of the industry's leading software providers renowned for exciting games and fair play. Our extensive game library includes hundreds of popular slots like Bubble Bubble 2 and God of Wealth, classic table games such as blackjack, roulette, video poker, and thrilling progressive jackpots. RTG games are famous for their vibrant graphics, smooth gameplay, and engaging bonus features. With new games frequently added, there's always something fresh and exciting waiting for you at Fair Go Casino.

Yes, Fair Go Casino operates under strict licensing and regulation to ensure a safe, secure, and transparent gaming environment. We adhere to international industry standards and compliance protocols, guaranteeing fair gameplay and responsible operations. Our casino platform is regularly audited by independent testing bodies, ensuring consistent fairness and reliability. When you play at Fair Go Casino, you can feel confident that you're gaming with a trusted and fully regulated provider that prioritizes your safety and enjoyment.

To comply with regulatory requirements and protect your account security, Fair Go Casino requires players to verify their identity through our Know Your Customer (KYC) process. Typically, you'll need to submit a valid ID (passport, driver's license), proof of address (utility bill or bank statement), and proof of payment method (credit card statement or e-wallet screenshot). The process is straightforward and usually completed within 24–48 hours once documents are submitted. Completing verification early ensures smooth withdrawals and uninterrupted gameplay.

If you experience technical difficulties at Fair Go Casino, our knowledgeable customer support team is ready to assist you around the clock. Common quick fixes include refreshing your browser, clearing cookies, or restarting your device. If issues persist, please contact our support team via email at support@fairgo.com or phone at our toll-free numbers provided. Be sure to describe the problem clearly and include screenshots if possible. Our priority is resolving your issue swiftly, allowing you to return to the exciting action without delay.

Absolutely. At Fair Go Casino, we take responsible gambling seriously and provide players with tools and resources to help manage their gaming activity effectively. We offer self-exclusion options, deposit limits, and session reminders to ensure your gaming remains enjoyable and within your control. If you ever feel your gaming habits are becoming problematic, we encourage you to reach out to our customer support team for assistance or visit our Responsible Gambling page for additional resources and guidance.

Fair Go Casino employs advanced security protocols, including industry-standard 128-bit SSL encryption, to protect your personal information and financial transactions. All data exchanged with our casino is encrypted and securely stored on protected servers. Additionally, we adhere to strict data handling policies to ensure your information remains confidential. You can enjoy your favorite games with complete peace of mind, knowing your security and privacy are always our top priority.